ON DEMAND EV CHARGING
PRIVACY POLICY
Effective Date: June 2026
On Demand EV Charging ("ODEC," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our mobile application, or request charging services.
INFORMATION WE COLLECT
Information You Provide
We may collect:
• Name
• Email address
• Phone number
• Billing address
• Vehicle information
• Payment information
• Service location
• Customer support communications
Information Collected Automatically
We may collect:
• Device information
• Browser type
• IP address
• Location data
• Website usage information
• Mobile app activity
HOW WE USE YOUR INFORMATION
We use information to:
• Schedule and provide charging services
• Process payments
• Communicate appointment details
• Send service updates and technician ETA notifications
• Improve our website, app, and services
• Provide customer support
• Prevent fraud and misuse
• Comply with legal obligations
LOCATION DATA
Our mobile application may request access to your location to:
• Identify your charging location
• Dispatch technicians
• Improve response times
• Verify service completion
You may disable location services; however, some features may not function properly.
PAYMENT INFORMATION
Payment processing is handled through secure third-party payment providers. ODEC does not store complete credit card information on its servers.
INFORMATION SHARING
We do not sell your personal information.
We may share information with:
• Payment processors
• Technology service providers
• Dispatch and logistics providers
• Legal authorities when required by law
DATA SECURITY
We implement commercially reasonable safeguards to protect personal information. However, no internet transmission or electronic storage method is 100% secure.
YOUR RIGHTS
You may request to:
• Access your information
• Correct inaccurate information
• Delete your information where permitted by law
• Opt out of marketing communications
Requests may be submitted through our Contact Us page.
COOKIES
Our website may use cookies and analytics tools to improve user experience and website performance.
CHILDREN'S PRIVACY
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
CONTACT US
On Demand EV Charging
Email: support@ondemandevcharging.com
Website: www.ondemandevcharging.com